Colum McAndrew is a Senior Technical Author for IDBS, a global supplier of innovative data management and analytics solutions for R&D organisations worldwide. Based in Surrey, England he has more than ten years of front line authoring experience and many more producing training documentation. He also writes the RoboColum(n) technical authoring blog. Follow him on Twitter and please visit his blog.
Language. I end up convulsed in laughter over seamlessly inane word misuse or a subtle idiosyncrasy. What does an occasional table do the rest of the time? How come abbreviation is such a long word? Yet language, together with all of its glorious absurdities, is essential for effective communication. Badly communicated and the result is confusion. Good communication makes the world a better, richer and more enjoyable place.
